I had a set gasket for the Bezzera espresso maker and couldn`t locate it locally. Other sites was difficult to spot the area on the internet catalogue, didn`t have it or wouldn`t ship to Puerto Rico. 1st-Line Gear had an easy to navigate site and speedy support. Can recommend.

Recently put two orders for components. They had been sent and received in 2 weeks so that I could mend my machine and contact java! The 1st-Line site had the precise information for those components I had, along with the combo of product service info, client FAQS, and also YouTube videos created it feasible for me to diagnose my own issue (really had two components wear out at about precisely the exact same period ). My sole problem with the site is that the inability to find components by amount once I locate them on the site. I needed to scroll through all of components from the Lelit section. Not a large burden, but maybe not the ideal utilization of the most recent website technologies.

I purchased that the Lelit Mara X to a Wednesday night and the device has been sent to Friday of that Exact Same week. I was rather impressed with the packing on this machine. Though the machine has been packed unlike some other package I`ve obtained (in a fantastic way), among those nuts around your boiler came loose during transport. Therefore, once the machine has been switched , steam was coming from the surface. I managed to have on the telephone with Jim and then he walked me through the way to solve the matter!
Fantastic espresso and good customer support!

Purchased a”utilized” Ascaso for the own son. Included in study and reassurance that I called customer service – she was good. Knowledgeable concerning the merchandise and choices in addition to reassuring concerning the”selling” item. Arrived fast. Very happy

I eventually decided to purchase my own espresso maker and coffee grinder. Additionally, I purchased coffee beans. My orders came 4 months afterwards, and I had no significant difficulties. The only minor problem which I faced is that I had difficulty tracking my purchase.

The La pavoni came in great shape and in time. Purchased a few Illy beans in the neighborhood supermarket to help dial at the grind and dose. It took nearly the entire action to accomplish that. Then went into a local roaster and dialed at a grind. Adjusted the dose and getting a nice espresso following a 20 minute warm-up. Nevertheless having some channelling problems but the last item is drinkable. No more”god shot” as of yet however pleasant. Seems like the system is going to be enjoyable and I will get there .
Some items however:
The drip plate is plastic and very affordable utilize a cup or bowl to collect the residue.
Be sure to discharge the untrue pressure ahead of the pull, then use this to heat the cup.
The team mind becomes really popular after two espresso, therefore you`re restricted on successive drinks IMHO.
Drink the java and then turn in the steam wand before eliminating the invested portofilter. Haven`t been the”sneeze”

I truly can not advocate 1st-line highly enough. They`re absolute experts about each facet of the machines that they sell, right down to the tiniest wiring detail, component, and port. Their professionalism, commitment to client expertise & pride, and client support are completely top grade. Once I had a problem with a commodity from a different retailer, Jim and his team graciously enabled me to figure out it each step along the way and actually demonstrated the depth of the experience. Do not bother with anybody else, these people are the finest around.

I`m a proud owner of a Lelit Elizabeth V3 espresso maker out of 1st Line. The V3 was anticipated to arrive in September so that I was put in a waiting list to the device and 1st Line could notify me after the machines came and were prepared for dispatch. Luckily they came mid-August, I obtained the notification mail and that I picked up the device in 1st Line a couple of days after.
The purchasing experience was first rate and I will certainly do business together later on.