This merchant is HIGHLY recommended! The merchant is fast in shipping and accurate in fulfilling orders. They also offer unbeatable customer service which is quite literally unmatched in today`s world. Reliable, responsive, accommodating, accommodating, communicative and understanding.

Although the website is basic and simple, it clearly shows that transparency is important to the company`s online business practices.

While shopping on their website, I encountered a minor problem that involved shipping costs. I reached out to merchant support via the email link on their homepage. ).

In less than an hour I received a reply from Kellie. Kellie and me exchanged emails about the issue. It was apparently caused by a small glitch in their website design, of which they weren`t aware. Kellie was very responsive to my concerns and fixed the problem I was experiencing.

My package arrived from Big D Vapors today (5/24/21), three days after I placed my order (5/21/21). My order arrived on time, was accurate and well packed. It also included an itemized receipt, something that is not always possible with online orders.

My purchase was excellent and I was very happy with the experience. I will definitely buy from this merchant again in the future and plan to recommend them to anyone who is interested in their products!

Big D Vapors is a great company! I am impressed by their customer service and exceptional care. Kellie is the reason they`ve gained a loyal customer, returning and new. I hope they can appreciate her as much as they should!

6 stars out 5