We`re super satisfied with the item, sales individuals (Chris), techs (Charles) and fund (John). Super fine people during the process – orientation has been outstanding. Only suggestion is to make buyers aware of a number of the discretionary things we heard about from the orientation, even while creating the first purchase choice. Know we have years of pleasure using all our Outdoors RV Mountain Series travel trailer. We will return for great service by Broadmoor.

I labored with Marta to dictate my trailer, along with our interactions have been really professional, informative, enjoyable, and enjoyable. Each step along the procedure was explained to me and that I provided very helpful suggestions. She honored I had done my homework and did not attempt to upsell or overexplain. She kept me advised of this trailer`s construct progress and last shipping. At first glance in person, it seems everything I asked was completed, and that I could not be more happy. I`ve been guaranteed a complete technician and functional orientation once I pick this up, for so long as it requires me to feel comfortable pulling it off the whole lot – and outside, and that I trust they`re true to the word. I`m completely pleased with Broadmoor RV and that I anticipate continuing to conduct business together to the life span of my preview.

Doug was fast to reply to our first query and worked together with us throughout the final. He requested that we call him to tell him we made it home safely because it had been raining when we left together with all the motorhome and needed to push into Naches. We`d certainly recommend him Broadmoor RV to anyone wanting to Buy an RV

The team at Broadmoor is exceptional, Our team, Chris is gone out of the way to assist us in every turn. We were unlucky to purchase our very first RV in a Superstore in Kent and it was a dreadful experience and we`re really disappointed with all the RV. After we made the choice to trade it after 6 weeks Chris assisted us every step along the way. Tyer and Jon at the finance division were exceptional and Eric, Joe and the entire service section was outstanding and beneficial. We could not be more happy with our Montana along with how your entire staff has gone out of the way to become helpful and accomodating, highly urge your automobile. We were treated as family.

From earnings (Doug), understanding, respect and professionalism, to fund (Molly)who directed us through the fiscal procedure, maintaining our requirements and wishes in your mind. No high pressure approaches! Liz at the parts section went the excess mile, discovering a bigger refrigerator that we asked be set up and ensuring we understood the delivery status in any way times. Charles guided us through the works of the new motorhome, that he had been patient with all our questions and guaranteed we`re comfortable in working the device. Overall a very pleasant encounter!! Fantastic job staff Broadmoor!!!

I Want to Create reference of Charles Hipp. His focus on my requirements and understanding of exactly what I was requesting was exceptional. His capacity to know my requirements and make sure I had a great experience is why I had such a fantastic experience. Broadmoor will last to be an superb trader should they use more people like Charles.

Promises for credits weren`t mentioned until I inquired after which I was left in a workplace while the fund manager`assessed`. Even as soon as they admired the charge they made certain I understood`they do not do so anymore`. Worse, my RV needed a port that has been totally shut. I needed to trim it out to find warmth functioning. That is unacceptable. You will find far better RV shops on the market. I wouldn`t conduct business with Broadmoor back again.

Drove up from California induce that they had the lowest prices for exactly what we were searching to get on the west shore! Everything was fast and painless. The walk was quite beneficial and they dealt with any problems that we had before we left and struck the street. We camped our way house and also had to call to ask questions following hours. They were quite valuable and I will be moving back when we are ready!

The whole team was quick, professional and friendly. The sales people made certain we had been purchasing what we needed before they let`s make a last choice by taking the opportunity to reveal they needed to offer and clarified all of the various alternatives each camp preview had accessible. Good purchasing experience and will surely recommend them to other people.

We had a terrific experience working together with Broadmoor. This is the second time for the husband and also the very first time I had bought an RV during them. We`re quite happy with the experience all of the way out of purchasing and looking at components to funding. It was a fantastic experience.

Marta along with Chris, together with everybody else in Broadmoor, are all wonderful! They went over and beyond to answer all our questions and allow us to determine the best choices for us. They`re honest, sincere, and useful, without being pushy. So refreshing following the numerous other RV dealers we`ve seen!

I walked into broadmoore trying to find a particular version they didn`t have it in stock but had some thing along based on what I was searching for so that they chose to reveal. I fell in love with all the trailer that they had in stock and was quite like what I desired. What I enjoyed the most was that I sensed zero strain with my sales man marta she had been really helpful when desired but not pushy in any way. The walk was also good any queries I had were awnsered plus they took some time to show me all in my own rv. The sole reason I am committing a 4 was because after we did our walk however we pointed out particulars from the trailer which were assumed to be repaired by next week once I picked this up. I showed up and up two of those things which were assumed to be repaired were not since they didn`t have the components. They promised me that they had been arranged and could have them soon. It had been sort of a bummer not carrying it home in excellent form but I also know parts take the time to enter. Aside from that what was fantastic and certainly recommended broadmoore rv.

That is our 3rd RV we`ve bought from Broadmoor RV. We enjoy coping with Marta, that we believe gives a reasonable thing. Whenever there are warranty problems, Broadmoor RV has ever been there to look after the issue. They`ve a fantastic number of brands, and types of RV`s, which makes it unnecessary to store at other traders. Hopefully our latest purchase of a Arctic Fox Fifth Wheel (a really well made RV) is our very last purchase for a excellent long moment. Enjoy our Arctic Fox 27-5L, only the ideal size for both people.

Happy using our brand new RPod 192 trailer. Marta the salesperson has been quite excellent. We weren`t happy being around a lot of individuals in the construction that functioned for the car walking around with no mask in a pandemic. And, a few little problems with the trailer (overlooking the bush kitchen along with the automobile blowing the fuse in my electrical jack rather than replacing it) made me wonder about the test in and check out procedure for this particular item.
There was also too much info to absorb the walk . Especially to get a brand new trailer/RV owner. They desire a pamphlet, or movies to refer to.
Nothing horrible but the general experience might have been improved, particularly when it comes to conceal security and attention of the time .

My girlfriend and I had a superb experience. We walked into the doorway and said we only wish to browse in trailers. The woman at the front desk said that it was their policy to have a salesman contact us (which originally I had been saying to myself”here we go again”) Brad came to us and introduced herself. I informed him that we`re just here to browse complete pull toy haulers. He pointed in the direction of this bumper pull toy haulers. Brad honored that we didn`t wish to get driven therefore he checked on us around each half hour. It was a genuine fast check because consisted of”how are you guys doing, need any water and will I answer some questions” It was an ideal quantity of interaction to us. Near the conclusion of our surfing we joined up with Brad and we all discussed what we looked at. Brad didn`t attempt to up sell us anything and has been super respectful of their needs and requirements. Day and a half after we purchased our very first Travel Trailer out of Brad and could not be happier with this experience. Everybody from the front desk into the fund area was super pleasant, respectful and professional. I urge Broadmoor RV!

The buy has been smooth and uneventful however, the walk seemed like a difficult sell to add ons such as coatings and elaborate surge protecters. Additionally during the walk through the worker couldn`t seem to maintain his spandex kind mask . The identical sort of”mask” that the CDC and evaluations have demonstrated to really encourage aerosol of droplets instead of containing them. Not one of the other workers readying the RV were wearing some masks in any way. They accommodated us fast to get another day delivery but clearly didn`t assess the water carefully. It had a difficulty that could have been immediately evident had they attempted every single faucet.

Our Partners, Fred, has been educated and helpful without stress. The practice of discovering our selection of unit and creating the bargain about a Saturday was simple and quite fast. We made agreements to provide our trade-in, manage the paperwork, and then find out the new unit the subsequent Saturday. We had a group appointment time to manage the paperwork along with the walk-through of this new unit. The salesperson asked us to arrive 30 minutes ahead of the consultation with our trade-in therefore the review of this trade-in could occur before our appointment period. We fell the trade-in just 30 minutes ahead of the appointment period. The salesperson had us choose a chair in the revenue area at that time that the trade-in was inspected. He returned to inquire a few questions about the trade-in throughout that moment. Our true appointment time to manage the paperwork and also walk-through of this new unit arrived and went. Our Partners, Fred, returned a couple of occasions and signaled they were operating behind at the store walk-throughs and deliveries. After over an hour past beyond our appointment period we expressed concern with the delay and asked the claimant when we had to make the next appointment and return, as we all had anything else we had to achieve. Our salesperson stated he didn`t have some control over the support section walk-through procedure. At length, almost 1 1/2 hours following our consultation time we had been phoned in to sign any paperwork taken to the unit to get our walk-through. My spouse had other pressing jobs, so she only stayed long enough to examine the washer-dryer set we`d installed at the device and abandoned. I stayed for the remainder of this walk-through. The device was nicely cleaned for shipping. The tech that managed the walk-through appeared knowledgeable and pointed from the particulars of machine operations. However, since we were coming the conclusion of the walk-through, the tech tried to demonstrate that the chimney surgery and was not able to acquire the chimney to operate. The tech known as the tech that ready the device and he explained the fireplace was operating. The walk-through tech eventually concluded it was self-evident. I requested him to telephone our salesperson into the fifth wheel, he did. It was agreed they`d see if a different Montana in stock had exactly the exact same fireplace in practical condition and install this, or even a brand new fireplace could be arranged and installed. I consented to come back to take delivery once a working fireplace was at the device. I requested to inspect the setup of this goose-box we`d Broadmoor put in about the wheel to ensure that the clearances into this pickup would be right. We left that test and decided the goose-box installment was as it ought to be. Additionally, the fifth wheel had been winterized when we initially looked at it we advised our Partners we needed it delivered winterized. The tech that ready that the fifth wheel for shipping dewinterized the trailer. So I requested the fifth wheel function as rewinterized although the fireplace problem has been dealt with. I abandoned, supposing it could be some variety of times after I would be given a call stating a new working chimney was set up and that I might pick up the wheel. I actually got a phone later that afternoon stating the unit was prepared for pickup. As soon as I came, the identical tech that previously conducted our walk-through fulfilled me. He suggested there was really nothing wrong with the fireplace which he had just not understood the place of a power change to the fireplace. He showed me that the fireplace performance and that I managed to leave with the fifth wheel. There`s 1 cupboard piece from the inside which has a finish flaw. Broadmoor stated they purchased a replacement to get the item and could phone when it came. I haven`t yet heard back concerning the replacement slice. Even though a number of the experience was great, the flaws on shipping day were important.

Extended Drive out of Boise, but worthwhile.

Marta Nicholls was amazing and simple to use, I`d refer her to anybody. She made sure that the employed 5th wheel we were purchasing was pristine earlier we drove Boise to Pasco to view it tow from our trade-in.

We believed John Rodriguez, in fund, did a fantastic job describing the add-ons along with the funding. No more”pressure” to include anything on to this contract. He explained each of the”apps” and let`s decide. We`re happy with the interest rate we obtained.

The sole reason they did not get 5 stars would be: After requesting them to be certain they had the appropriate hitch to put in within our 1 ton short box Ford, once we had been there the very first timethey did not possess the proper one. We`d expected being there to the 4hours to discuss everything about the new 5th wheel and also to possess the hitch set up, therefore we drove from Boise night ahead to be present in time to get our 9:00AM appointment.

Joseph (can not recall last name) was really thorough going over what to be sure we understood how to run everything from the 5th wheel, that occurred well over one hour. He made us feel rushed or we had dumb questions. Really, very individual. After the walk-through was completed Marta arrived and informed us they did not have the suitable hitch and needed to purchase it out of Spokane. She was really apologetic and attracted her boss with her to provide us the”terrible news”. That meant we needed to remain in a hotel yet another evening. They`d tell us we can spend the night at our brand new 5th wheelon their own lot, however I did not bring bedding or other incidentals necessary for an over night stay in a brand new 5th wheel. We were not charged the extra price for the”updated” hitch and have been awarded a $150.00 gift certificate (to be utilised at the parts section ). Obviously, we invested much more than this about a playmaker dish that we can use for the two TV`s.

Last remark is: It has been over a week and they haven`t paid the loan off on the trade-in and yet another payment has been taken from their checking accounts. I didn`t recognize it`d take that long I would have cancelled the automated payment! I just need to be certain that they paid off the initial payoff estimate not the decrease payoff (following the payment has submitted ).

Fantastic trade! Talked to salesman Jason if we were trying to find a particular TT, however, it was not accessible at that moment. . .then COVID depleted inventory/delivery across the area. My husband began calling about about 4 weeks after to assess availability & Jason had every one my contact information and was planning to telephone us ASAP since they simply got our trailer at stock! We put a deposit down`sight-unseen`, obtained the funding began & made strategies for delivery after that week. We drove the 3.5 hrs to complete paperwork and perform the walk-thru. Every man in the dealership has been great from Revenue (Jason), fund, tech & at the store! Can 100% recommend!

No strain. Very favorable. And Charles who gave us that the walk was enjoyable and private. He was quite knowledgeable and useful.
Marta is an excellent sells individual and made sure we`re comfortable once we chose to purchase. I had been nervous. . I feel like when we do have queries we could predict. Our very first camping trip this wk end!)

Brad was quite simple to use and answered all of our queries. His understanding of RVs assisted us to produce the choice best to us, “ he helped us to pick the very best price to our truck. Charles did a fantastic job at orienting would be to our brand new car or truck. This is a fantastic experience with fantastic men and women.