Truly 4.5 stars. I purchased a Yamaha ef2000isv2 generator. They shipped me a useful one with lost components. I whined; they paid to send it back in my house (UPS pickup) and delivered a brand new one. The generator doesn`t arrive with acrylic, I requested to get a spoonful of oil, and they stated they`d send two quarts of petroleum. They shipped 12 quarts of all yamalube petroleum (an entire instance ). I asked them for an Merchandise Return Authorization, and they paid to get 10 quarts of petroleum sent straight back to them.
The service individual, Rachael was so fantastic. The Covid 19 item has to have the delivery section in disarray. In the long run, I was not in a rush, got a wonderful deal, and two quarts of yamalube petroleum.

0 when I could. WORST customer support EVER. They had the parts in stock by the time that I put my order. They kept searching for the delay but nevertheless did not ship them. 3 months after the day that I cancelled my purchase arrangement, I got the email from them stating” your components are sent thanks to your purchase”. To their credit that they really do compose a superb letter of apology since it appears they have a great deal of expertise at writing them.

I purchased a railroad system to put in on my 2014 Silverado 5th wheel hitch. Dyers explained exactly what they have it in stock and it`ll work in my 5-1/2 feet box. I paid them ? 300.00 and waited, waited, waited, and eventually called themthey really do know how to plead. Eventually I was told that they have nothing at all there warehouse. The mfg. sent it to me personally after two weeks of waiting. Took it to contractors ( 4) not one of these will touch it, incorrect setup for the truck. Telephone dyers, purchased another kit, convinced, send the very first kit,? 37.00 transport for me. I asked to get an email about this all, convinced she explained. Never revealed. Eventually they reimbursed the very first buy, minus $45.00 restocking charge. And naturally she had been really sorry. I don`t ever intend on attempting to conduct business with this ensemble. They don`t nail down the facts about there products.

I recently needed to replace two comparatively important items in my fifth wheelmy 12 gallon water heater, and also a single ac unit. I am always reluctant to try out a new business online, however they had the very best prices I can find online; better than amazon. My orders came in a timely fashion and in good shape. I installed myselfand everything is functioning as it should. I waited a little before reviewing Dyers to find out whether the goods were great. I`m completely happy, and I will be ordering additional things through Dyers. I am also relieved to discover a business which specializes in rv components.