Absolutely deplorable experience… Ordered Thanksgiving lunch for staff and verified using ezCater – both the typical email and called to validate the afternoon before. Food does not arrive in the time. Subsequently call following 20 mins late, and I am told it is not coming and I`m essentially out of luck since they can not receive the restaurant to reply, but there is no choices or alternatives so that I have 25 workers sitting at a conference room waiting for nothing whatsoever. Sitting on hold for more than 30 mins with business to return and forth with broker to then request a supervisor who says is not offered. Then to acquire a team leader that says that the food will be accessible today within an hour . There is no communication, so they don`t have any clue what`s happening. Then the deal is to simply dismiss the food a little. They have cost me twice the price of my meal punctually wasted, but only a reduction. That is completely unacceptable and I`ll be participating the Better Business Bureau before I receive a complete refund.

I had to appeal a dinner for 22 individuals at my office. I was planning to purchase straight through the restaurants site (Rivales at WPB, FL), however I found an advertisement for EZ Cater pop up on Google and it looked simple enough to undergo them as a third party. I submitted this order on Friday and that I had the supper on Tuesday. It was strange that on Monday I hadn`t got an upgrade from EZ concentrate in my purchase, so that I logged in and discovered it was only showing as filed and not anything more. Then I battled with EZ Cater to inquire what was the standing and after a couple of moments he informs me he simply phoned them and they stated they did not possess a catalyst for Tuesday bc it was really last minute. Why did I need to be the person to follow this arrangement rather than EZ Cater and didn`t they publish the sequence into the restaurant the following moment? Afterward EZ concentrate representative texts that he`s cancelling the purchase rather than asking me when I could simply pick up the meals rather, and has the guts to suggest the following restaurant nearby with comparable food. Now, I had been frustrated of the handling of the situation, therefore I telephone the Rivales restaurant and among the owners replies. I explained the problem and he explained that he advised EZ appeal though he did not possess a delivery driver, so I was welcome to come pick it up ! That is what I would have done . I simply can not think tht EZCater would cancel an arrangement based on these not with a driver rather than asking me when I could pick the food up. Quite unprofessional. Don`t use a third party .

EzCater is superb! It`s an excellent one-stop-shop for many of my catering requirements. I do not need to contact person restaurants once I want to appeal. Just jump onto their website and order. Orders are verified instantly, and such as just how much that they keep you updated on your purchase. I`ve not ever had any difficulties with any purchase. The food is always delivered on time and yummy.

EZ Cater has been quite handy and for the most part true. They`re 95% dependable and punctually. I enjoy the affirmation texts that the day of this occasion.
The two areas for development:
A larger choice of caterers notably in the rural places. You may be encouraging personal restaurants who could be fighting during COVID.
Function diligently with every seller concerning the professionalism and precision of this Shipping PERSONNEL. Since COVID, I have had more issues than previously with delivery drivers not only showing up on time, having to phone for instructions, and apartment out leaving the meals using an unidentified person in the doorway of a centre. It is Difficult to find Decent Assistance, but maybe a Fantastic way to

EZ Cater has left my own life in earnings very simple. . .no a lot of me carrying tons of meals to offices and fighting to locate a restaurant near my place.
Customer support has been brilliant and consistently solves any issues minor or significant economically.

Super happy client, here! I`d most certainly use this . The simplicity of the catering choice produced our event so pleasurable and worry free! Would happily recommend to anybody; if it`s a small or big gathering, I had been quite pleasantly impressed. The delivery was in time, both courteous and professional. The food has been in excellent order, sexy and conveniently packed. We weren`t disappointed and it left my parents` 50th Christmas celebration even more ideal.

Easy and friendly support to use! I`ve found no reason NOT to utilize EzCater – that they really fulfill their title. Should you want a trusted service to make certain you`ve got food in your next occasion, ezCater is your support you can trust.

Have to do a much better job of asking why a secretary cancels and ought to have a reward strategy in their opinion. I`ve had situations in which I attempted to put a sequence over 5 days beforehand and they decrease the order stating that they were not likely to be bombarded. In my view the proprietor ought to be informed since this day and age together with Covid-19 that I believe it is tough to think an owner would like to turn down easy money. I was unable to leave a remark they diminished my lunch arrangement predicated off their bills they would not have sufficient employees 5 days off!

I Really like EZCATER!! Particularly since the pandemic struck, EZCater was nothing but beneficial. When I joined, I got a telephone call from a guy name Alex. He had been super sweet and invited me into the area of EZCater. He talked about a number of the newest features I was not aware of however. I have never had this happen before and has been impressed by their customer services. The IM chat group is also among my favourite things about this site. So useful and kind. I would rather urge EZCater to pals and co-workers! Thanks EZCater for making my life EZ

EzCater is a large help !
Using a sizable land rather than understanding the regional restaurants in a few of the cities makes it hard to understand where to purchase from, who is reliable, and that produces!
EzCater takes each the guesswork out of this and also that I will see testimonials from some other individuals to be aware of the fantastic and very good caterers from the poor ones too..Plus I will discover NEW restaurants to attempt to gather ezRewards for off $ future purchases!

EzCater has come through for me on several occasions today. Last minute, once I could not find a business willing to perform some last minute catering arrangement, ezCater managed to discover a business which could and they made it happen in under 24 hours!

Always helps using a telephone if there is something wrong, having to be repaired or some other matter. They have saved my bum multiple occasions. As a sales rep for a medical device firm, EZCater is well worth. Consistently friendly, easy to use and pleased to assist. My job is 10x harder with no. Good job and keep up the fantastic works!!! Also adore the rewards points!