I walked into this area a month earlier I was advised to proceed along with your sales rep Melissa was really considerate. She answered all my queries. I am new to utilizing storage components. She showed me that a device, set is quite clean.
She’s an asset for the organization!
I am a joyful storage tenant!
C Brodie

I moved into the arbutus place on July 30 2019 in 12:00 pm the team on duty had been fantastic they place me at the ideal size unit that they gave me all of the fantastic advice I want to become prosperous. My experience was so exceptional I Really like my device and my choice to utilize ezstorage I felt as though I was getting out from a family not Only a client

This location is the Very Best in Maryland
Always pleasant and very organized and clean that is why I give 5 stars but I’d give 1000 celebrities, the supervisors are the Very Best and friendly that I really do recommend it to everybody.

No RESTROOMS beyond business hours, yet overpriced, the entire building smells just like a chemical factory, the front doors are a hasslefree, and also the traffic light facing the building does not work correctly, your onsite worker could give folks a heads of the however does not.

I only started renting a storage place from ezStorage last year Saturday.The centre is clean and well preserved. Lots of carts to set your things on and four enormous lifts (two on both sides of the construction ). Customer service has been superb. The guy in the front desk (I really wish I remembered his name) was very patient when I asked questions and had been kind, considerate during the storage device excursion. I’d certainly suggest this place!

The ezStorage on 434 Ritchie Hwy, at Arnold, MD has been undoubtedly the greatest storage centre I have ever seen! Quite priced, easy access, clean inside and outside! And to top it off, I have not had a bad encounter with anybody operating their. They have been nothing but kind, friendly and considerate. I strongly suggest this location to anybody who wants to keep their their items in a safe and protected location!

Jim and Karla were quite personable. They knew their material. It was very clean and cut”in a great manner”. The area was clean. We had been in and out fairly fast. I used this center one additional time about five decades back, and I’m grateful I came back again.

Very clean center. Fantastic customer support. The team went out when their solution to guarantee I had the ideal size storage space at the very best cost. They reach to me personally by email and telephone when an issue appeared on my storage lock. It’s a safe well managed centre. You won’t be let down.

That is a followup on my prior inspection.
Simply speaking, I was quite disappointed with my expertise reservation through trip.com. But it was a combo of inconveniences that happened using the reservation that resulted in me losing payment fee originally.

I thought all was lost but Gaby took the initiative to now hear me and fix the matter by calling the resort at which I had the aim to remain. Gaby worked in my situation and went over and beyond to fix the matter. I’d give her 5 stars although sadly, I cannot say the exact same for the very first man that called me Gaby and didn’t hear me and be useful.

I wanted storage due to a fire. Everybody at EZStorage have been the very helpful, knowledgeable personnel I’ve ever encountered. They were very honest and patient with me and it had been such a nice experience during a few of the most dreadful events in my personal life. I never needed to be concerned about my cherished possessions purchased from he firing. I strongly recommend this website.

I discovered ezStotage by way of mouth. I needed to become my previous location on a Monday should place my items someplace. O came tp ezstoeage and that the team was quite friendly and really quite respectful. I’d utilize tjem agaon and semt my own loved ones members and friends there.

Brethren, allow me to inform you. EzStorage is that the bee’s body of storage. I walk there and they treat me as a king. It is air conditioned 24/7, constantly cleanand smells great in a peculiar manner, and the employees are absolute homies. Definitely would suggest.

I adore this particular storage facility!!! It’s clean, convenient and fresh. The staff is excellent! Shelley & Fred are equally respectful, friendly, and skilled!!! I strongly recommend this place to anybody needing a storage device.

Sonya and Kimyatta were quite professional, helpful and pleasant with my alternatives for storage in addition to helping me in placing the boxes together I did not need to be bothered by! They made it simple for us, we enjoyed some laughter throughout the procedure.

Your terms would be the worst as to payment. I put a autobilling and wasn’t charged until I had two weeks of fees. Additionally, I was struck by a late payment charge since the automobile invoice didn’t charge my card to the month which I included the autobill. This really is a terrible support.

It feels like a deceptive practice because I wasn’t contacted before the conclusion of the month (if payment is expected before every month) and following the late fee has been added to my own account. EzStorage needs to be customer focused, and also assist their clients by either phoning or emailing them to let them understand they have never been billed yet, or they will get hit by a late charge fee. Either a warning of overdue charge, or a time grace period ought to be put into place so the type of crap that I encounter doesn’t occur to other clients.

Furthermore, at the center of this month, my charge card has been reduction. I obtained a brand new card. After my card didn’t process for the next timeI had been struck by another late charge, when all somebody needed to do is give me a phone or email. While I understand it is in the conditions of support, the customer support is dreadful, and that I totally wouldn’t urge EZstorage to anybody. Anytime a customer support rep answers you by saying”It is in the conditions of support” and they can’t do anything, then you are going to eliminate business – each moment.

I am quite upset that I’ll drain out my unit by the close of the month and also take my business elsewhere.

Storage device

My experience was fantastic! I made reservations for my own unit for Tuesday but that the supervisor was really helpful and accommodating and managed to acquire in a day or two before. This is my first time renting a device and he left it rather simple and answered all my queries. The facility was clean and simple to use.

The EZstorage place which I employed was Taylor Ave at Parkville, MD along with the customer support was AMAZING! The center was amazing along with the two managers helped me to soooooo much! I truly love and esteem ezStorage and I don’t have any complaints or problems with my expertise.

Knowledgeable and courteous personnel gave me the info that I wanted, answering all of my queries in a professional way. Then they processed the paperwork fast, having everything prepared for me to register up soon as I’d inspected this unit. I am pleased with the cleanliness of the centre and the safety it provides for my own possessions.

This storage centre is filled with rats and rodents and they even refuse to do anything about it pay for what home was ruined by rodents. The woman behind the counter is was so rude and obnoxious and once I contacted corporate, ” I had been told it isn’t there obligation.

The team in the place proved quite courteous and useful. There was a small glitch in the computer system that resulted in a delay in the trade, but that is the world we are living in nowadays.

The only criticism I had (being Veteran) was that the women behind the counter did not understand that it was Memorial Day Weekend! I don’t have any issue with anything else linked to this Woodbridge (Elm Farm Rd.) place.

We’re downsizing, and our home will experience some renovations while we’re still alive, also preparing our home available. We leased a 10×10 storage device out of ezStorage, also it turned out to be a wonderful experience. The whole area is pristine, and the device we rented is cleaner than our residence! We’ll likely get at least an additional unit while we altering our possessions around.

I’ve leased a storage device for 3 decades.
Spoke with Alesha out of EZ storage. I’ve invested 175.00 for the previous calendar year. I occasionally check the device. It was nice until two months ago. There are mice falling throughout my whole unit. My two sofas and recliner are destroyed. Alesha out of EZ storage provider provides her apologies. I’ve spent roughly 5100.00 from the 3 years that I saved my possessions. I needed to obtain a new living space at 3500.00 and I received an apology.
My advice would never utilize EZ STORAGE!!! Then consider whether or not really well worth it to save your things. Luckily a lot of my boxes I’ve sealed nicely. I did need to throw a couple of things out. Secondly, if you shop anything I’d set a rodent repellent at the unit itself.
That can be actually in Bowie, MD

I had been offered a single speed online, then once I made my booking online, I had been called from the place to inform me to make certain to make a padlock, and that I will find an extra 10 percent off when my son came with me personally along with his student ID. I had been advised to find the free month that was published on line, I’d be asked to accept insurance in $14 per month. I asked on the telephone if I were able to diminish this, I had been told , but I’d shed the free month. That was fine. After we checked out I advised all this to the partner. She entered the data in the pc, diminished insurance, then applied the 10 percent. She explained that I had been misinformed by corporate concerning the 10 percent. I paid for all upfront, then she informs me she did not accept the 10% away. So she maintained she canceled out that the trade and also called it a”Same Day Vacate”, then went to let the exact same unit around again for me. This time the speed was much greater than that which I had booked it at. She explained it was since the internet rate I booked was cheaper in the time compared to the speed for the afternoon I had been checking . She subsequently had to phone somebody called”David” on to receive his fine to provide the first rate I booked the device beneath. She wouldn’t give me some documentation she refunded my first charge for the device, and advised me because they’re a enormous reputable firm, it’d be OK. I advised her American Express wouldn’t only take my word for this, and I’d like proof which the very first trade was canceled. She wouldn’t supply me with whatever – incase she had been audited. No reception, nothing. As soon as I looked in the first paperwork, the 10 percent had really been implemented – she simply did not understand how to look in their paperwork and perform the mathematics – therefore each the crap runaround was actually for nothing. And today I’ve got two pending fees hanging on my American Express if there must have just been one. Obviously frustrated, the partner at ezStorage then informs me”Do not be angry – I worked out, gave you the 10% you are not eligible for, and that I saved you more money – $2 a month!” .

My experience was that it was adequate I Feel the vendor’s or people Works behind the counter and that I do not sure what they are known but I believe sometimes they attempt to oversell plus they talk and right into me personally you can talk yourself from a mobile so I think they ought to stick to the Fundamentals and not attempt to talk or above sale.

The 5-Star evaluation is because of its cleanliness of the centre as well as the considerate and top elite onsite management of this Germantown, MD place (specifically Chase and Sheree). They’re super-helpful, solution-oriented and agreeable constantly.
Please find an alternative way to stay informed about prices. Long-time clients shouldn’t be punished for their devotion.

Can not beat the cost; I obtained a monthly fee for a 10×15 unit which is $20 cheaper than the cheapest I found one of 4 storage businesses. Better still, this cost comprised climate controller and one month free lease (a particular at the place ). Additionally, my online booking was really a booking, maybe not an immediate for them to phone and then force me to sign up a contract the following day. (Another place I moved to sign a contract wouldn’t permit me begin the lease in my move , they insisted that I start it the afternoon that I looked in the distance.) On Friday afternoon, John in the Burtonsville, MD workplace checked me and he had been the consummate specialist – hot, friendly, knew his occupation and the company inside-out and processed my own contract quite economically. The facility is spotless and there have been numerous packs accessible, also on a Saturday.

I’m rather impressed how much self-storage centers come. Indoor climate control, superb security, and engineering. The Sterling place is extremely well handled. I strongly advise utilizing this self storage storage facility to anybody that needs it. The pricing is extremely affordable. Fantastic job!