help@fanshield.com
1-844-849-4827
Phoenix United States
https://www.fanshield.com/
Information written by the company
We offer ticket protection throughout the entire live event space and what sets us apart is that we are on the side of the fan from the start. We value the passion and heart behind all fans. When you’re stoked about your next event and everything goes well, we will be there celebrating alongside you. But just in case things don’t go as planned, we’ve got your back.
#ProtechtWhatMatters
Amy - January 13, 2023 @ 23:05
FanShield was amazing! They were very understanding and sympathetic to my claim. The claim was processed quickly. It was a blessing that I was able to get my money back after my child became ill and couldn`t travel. It was worth the extra charges!
FanShield was amazing! They were very understanding and sympathetic to my claim. The claim was processed quickly. It was a blessing that I was able to get my money back after my child became ill and couldn`t travel. It was worth the extra charges!
Jody Branum - January 13, 2023 @ 16:20
Today, the box office informed that my event had been moved from 6 to 4. We realized that we could not do this time period and were going to be reimbursed. They didn`t know much about insurance so I asked them. They went beyond my expectations when I called them. They completely reimbursed me for the 89$. Every person I spoke with was eager to help me. They will be my ticket insurance provider.
Today, the box office informed that my event had been moved from 6 to 4. We realized that we could not do this time period and were going to be reimbursed. They didn`t know much about insurance so I asked them. They went beyond my expectations when I
D Havener - December 8, 2022 @ 21:04
It was easy for me to purchase FanShield Protection. Last summer, I was impressed by the service provided by FanShield. I signed up for the Triple Bypass in 2022. Due to a serious family illness, I had to cancel my registration. The process of filing a claim was easy. They were very responsive and kind.
It was easy for me to purchase FanShield Protection. Last summer, I was impressed by the service provided by FanShield. I signed up for the Triple Bypass in 2022. Due to a serious family illness, I had to cancel my registration. The process of filing
Lorenzo - October 11, 2022 @ 21:03
It was difficult to download the acceptable format of the document. It was frustrating, confusing, and time-consuming to send my claim in the accepted format.
Kim - September 23, 2022 @ 19:13
I was impressed by the speed with which Fanshield replied to my email. In less than 24 hours, my refund was in my bank account.
Ty
Kim
Lynette - September 15, 2022 @ 23:03
FanShield insurance is reliable and trustworthy. It has been a great service. I have used it many times, despite some unfortunate circumstances. Highly recommended.
Nate - August 23, 2022 @ 15:21
I have not yet tried these services, but I did contact the chatbot via the internet late at night. Surprised to receive an email from Natasha, the office manager, the next day with all my questions answered. I felt much more at ease purchasing insurance for the event she attended.
I have not yet tried these services, but I did contact the chatbot via the internet late at night. Surprised to receive an email from Natasha, the office manager, the next day with all my questions answered. I felt much more at ease purchasing insura
Michelle B - June 15, 2022 @ 22:02
Aaron and Corey were great to work with. They were patient with me and helped me find a solution. They should be role models for great customer service.
Familia Rivera Aponte - February 15, 2022 @ 14:03
FanShield was prompt to process my claim and I received my money back without any problems. I`m so happy I bought their plan. I would recommend them to anyone and will use them again. Make sure to keep all documentation and follow their policies.
FanShield was prompt to process my claim and I received my money back without any problems. I`m so happy I bought their plan. I would recommend them to anyone and will use them again. Make sure to keep all documentation and follow their policies.
Erin Lucas - January 26, 2022 @ 12:06
FanShield delivered on their promises. I was very pleased. We had to cancel our concert due to medical reasons. After filling out a few forms, we were able to receive our full refund. It was an option that I appreciated and would definitely use them again.
FanShield delivered on their promises. I was very pleased. We had to cancel our concert due to medical reasons. After filling out a few forms, we were able to receive our full refund. It was an option that I appreciated and would definitely use them
J Wright - December 27, 2021 @ 22:05
Ruby made my experience so wonderful. Ruby saved my mom from death. She helped me navigate the process even though I was unsure of what to do. I am grateful to her for being my friend for the rest of my life.
Beth - November 16, 2021 @ 22:02
FanShield was prompt to process my claim and I received my money back without any problems. I`m so happy I bought their plan. I would recommend them to anyone and will use them again. Make sure to keep all documentation and follow their policies.
FanShield was prompt to process my claim and I received my money back without any problems. I`m so happy I bought their plan. I would recommend them to anyone and will use them again. Make sure to keep all documentation and follow their policies.
Beverly Zychowski - September 30, 2021 @ 23:03
This was for an Oct race that I was supposed to run. It was due to a work conflict. They won`t pay me for it because I`m self-employed and fall under the category “interns and volunteers”. It`s absurd that I am being punished for being an entrepreneur, and have to travel for a contract job! This company is making me mad!
This was for an Oct race that I was supposed to run. It was due to a work conflict. They won`t pay me for it because I`m self-employed and fall under the category “interns and volunteers”. It`s absurd that I am being punished for being an
Tanner - August 25, 2021 @ 21:04
Although I was disappointed to not be able to attend the show, filing a claim was easy and they were responsive. FanShield is definitely something I will use again.
Robert - July 29, 2021 @ 23:03
Even though I had purchased coverage for Nascar tickets, they refused to refund my money even though it was a covered reason: Military duty. They refused to honor my purchase protection and give a refund despite me submitting all documentation to prove that I was denied leave due to personnel shortage. They attempted to claim it was a Pandemic issue, but that is not covered. Pandemic or no, this is about Military Leave. This IS covered. FanShield is not something I would consider using.
Even though I had purchased coverage for Nascar tickets, they refused to refund my money even though it was a covered reason: Military duty. They refused to honor my purchase protection and give a refund despite me submitting all documentation to pro