Just had a wonderful, thorough conversation with the representative about my billing problem. I was reassured by FreedomVoice that my account is of great value and the representative wanted to immediately rectify the situation. Although the online time was short, it was thorough and courteous. It was a game-changer that I received a follow-up email and double confirmation confirming my satisfaction.

It was a bad start that turned out to be a great one! Website set up toll-free number. Need to speak to someone? This was not a good place to start. The rep was extremely helpful and knowledgeable and quickly solved my problem. In less than 10 minutes, I was up and running. This is customer service at its best. They not only answered my call, but they were also professional and resolved the issue quickly. Highly recommended and marvellous!

They had an 800 number that I used for many years. It can be found in thousands of books. They didn`t inform me when my card was not running as it should. They gave the number away after 90 days. It now belongs to someone else.

I look stupid to my clients and am screwed. If they are part of your long-term company identity, legitimate companies will notify you if there is a billing issue.

He was extremely helpful and provided outstanding customer service. He was patient and understanding. He helped me set them up, including email changes, name changes and extension numbers. If only I could call him for assistance, I would. Ronimar, you`re an excellent person!

It was difficult for me to submit my FreedomVoice application. I called the company, and Realyn, a CSR, assisted me. She was pleasant, attentive, and thorough. She was able to get everything working in no time. She called my new number to confirm that it was working correctly. Thanks FreedomVoice, Realyn.

Brenda was extremely helpful. Brenda was very helpful. I have a hard name to pronounce. She took the time to correct it and addressed me by my name frequently. She kept me updated on what was happening with my account while I waited. I wanted a refund and to make my account dormant as it was supposed to have been 2 months ago. Brenda rectified the error and called the number to confirm it. She needed documentation, so she thanked me and waited while I waited to see if it was done. Brenda, thank you! It was an honor to work with you!

Your company sent me an email to confirm the processing of my order. Thank you. Joseph was extremely polite when I called him. His voice was pleasant and his manner was very professional. He answered all my questions and explained every feature of the plan to me.

Brenda and I spoke for 30 minutes to resolve a problem I was having with the account. She was patient and helped me to correct the mistakes I had made in setting up important settings. Now my account is back online. She deserves a bonus for her knowledge and kindness, which I cannot thank enough.

Terrence

No phone system can be perfect. Customer service is what makes a phone system great. Today freedom voice proved that they are excellent at this. Brenda, the customer service agent, helped me with a problem that I caused and guided me perfectly.

Freedom Voice has been my customer for many years. They provide a wonderful service. My only reason for cancelling is that the companies who used to send me facsimiles now send me emails.
Freedom Voice is a great alternative to faxes for anyone who still relies upon them. Freedom Voice has excellent customer service and a great product!

John from freedomvoice was extremely knowledgeable and maintained a great tone throughout the call. He returned my call in reasonable time after he placed me on hold. He acknowledged me after putting me on hold. He clearly set expectations for me. Excellent interaction.

Andrew H, APDF Finance Dir.
FreedomVoice, a virtual 800 phone service that is worth considering, is a great option. FreedomVoice is a great virtual 800 telephone number that allows our clients to request services across the country. We have had 100% uptime with FreedomVoice.
We needed to make significant account changes, but customer service was very helpful.
FreedomVoice is our virtual toll-free phone service. We are grateful for their support of the American Pain & Disability Foundation!