The device was delivered in time and as dictated` it provide the sum required` I received it until the 2 hurricanes strike. The leasing unit shorted out. I`m oxygen dependent. I would never have lived w/o this particular unit. Thank you oxygendirect.

This is my first time managing Oxygendirect. Purchasing online was straightforward and the item has been delivered in a really timely way. Quality was superb. In general, I would suggest anyone trying to find oxygen associated things to take care of Oxygendirect.

Wow! Is the very first thing comes to mind when I think about OxygenDirect.com. I purchased my initial Portable Oxygen Concentrator or even POC at Sept. 2020. This is a Precision Medical merchandise. It arrived, I charged it up, then put it apart because I`d no use instantly. A few weeks after, I proceeded to use it to get physician appt. Along with the alarm went away stating there was a issue with the inner electric system. I contacted OxygenDirect to figure out about obtaining it replaced/repaired. After a few back and forth emails, the supervisor (I believe ) Ryan reported the product I purchased wasn`t the very best and they had had several issues. He said he wished to replace my own POC using a much better one. The greater POC has been approx. $900 over the one I bought. He didn`t charge me the gap, delivered the newest one out that afternoon together with prepaid labels to return the faulty machine and the excess battery. All this at NO ADDITIONAL cost for your updated machine or transportation expenses. All I needed to do is pack up the yields, set the labels and visit a UPS store.
Wow! What else could you say about a company which cares about their clients. Believe me, I`ve told everybody like my pulmonologist (to pass to other COPD sufferers ). How many businesses would do this? I`ll continue to conduct business together and need to thank Ryan!

I recently purchased my first mobile oxygen system out of Sleep Direct/Oxygen Direct.com. A psychological time for certain. Getting accustomed to the machine and also the brand new life didn`t occur overnight. I then realized I had been feeling pretty damn good and equipped to perform more. I then realized that it was running quite sexy, an Inogen G4. I allow Greg, my sales rep, I understand exactly what exactly was going about half of my breath getting ready for a jog around. He had been on it. Sent me a loaner I never anticipated and needed me send back the machine in. It had been repaired with replacement components and returned . Not working as sexy but still hot, hotter than the batteries are suggested to be at. I let Greg know back of my own dissatisfaction. The following day I get a message a brand new one is along the way. I appreciate Greg`s quality client support and Oxygen Direct`s dedication to satisfaction. I did need to cover shipping times but I didn`t mind, a little region of the investment to have a sleek cool running system. They sent 3 times in their cost.