Happily I had been rescued by Lara in Patient Care Medical from a different provider who didn`t have my best interests in mind. I`m a Medicare patient, had been having difficulty with illnesses and has been caught short on gear. Lara could not have been much more useful. She actually went to bat in getting samples and putting up me with a far better infection-preventing item. She is knowledgable, receptive and her communicating with my physician`s office was fantastic. I`m quite content to have made the change into Patient Care Medical.

I`m comparatively new to Patient Care Medical. I discovered them doing a google search for a particular thing I need (thanks google! ) ) . I used the”contact us” form, about the site, and got a call in Lara over 10 minutes, that`s customer services. Lara listened to some particular requirements, is a subject matter specialist, clarified choices, took information, and MADE IT HAPPEN. That`s also excellent customer support and she`s remained connected with following up and ensuring I possess the essential medical equipment that I need. So would I urge Patient Care Medical? YES, which is really a no brainer and hello, you might get lucky and have to speak to Lara, but I am certain that the other agents are amazing also.

I`m blessed to have made a totally random telephone to your organization and attaining Chase. I explained my position to him and that he told me”no issue”, we are going to be pleased to become your new catheter business”. He cried together and treated me in a really professional way. I have obtained my equipment @nd am really pleased. Thankyou kindly Chase for assisting me.

I`m extremely impressed by Patient Care Medical`s customer services. I received excellent support from Nick. He assisted me by getting my physician`s prescription, so keeping me advised, making certain my equipment were shipped to me personally and punctually. I had a few issues and Nick went over and beyond my own expectations.
Thanks.

WE are very delighted with the professionalism Lara Stewart revealed in assisting people transition from a medical distribution firm we`re unhappy with and clinging to a organization. The transition has been smooth and quite prompt and we obtained my husband supply`s fast. Lara ensured us that fantastic customer support is essential to your organization and she demonstrated it. Thanks for having such a devoted worker.

They`ve provided my catheters for many years without a issue. This previous sequence there was a issue and Laura(the individual who oversees my accounts ) called to notify me right off that Medicare wasn`t likely to pay because of a audit. She offered me my choices and also looked into other methods to work round the issue. She understood I was bothered about the matter and shipped me out several unique merchandise for me to attempt. She moved out of her way for me and they actually offer their customers excellent aid.

First things first: you would like to use this particular company & product! Try them out and see for your self the excellence of merchandise, the upkeep of the agents and the simplicity of getting your supplies sent right to your front door within a day! Please try yourself? You won`t regret!
I`d ever been outside of equipment for 3 weeks, obtaining messages from a different distribution company for me personally to acquire their rep connected with my physicians nurse rather than sending my equipment. I really called the wrong number and requested to talk to a manager to report this fairly offensive behaviour and ask as to if I`d get my equipment… Anthony replied the telephone, advised me that he had been a manager and wished to assist…I told him exactly what was occurring, explained my plight and was told I`d dialed the wrong number but he would allow me to access my supplies..which I did get the exact Next Day!!! (Yay! ) ) He`s kept me up, I`ve already obtained my first`sample` equipment, found that which suits me best, and already acquired my very first shipment of equipment. The item is clean, comfy and on top of that, he let me understand my insurance pays for this, allowing me to not need to choose between necessary food and supplies, or other essentials. He`s been right there to assist at each juncture, obtained the paperwork out of my doctor, charged my insurance and contains only made my full life a lot better. If you want something and can not manage or just can not get it for different motives, daily life becomes tough and bleak. His expediancy, proffesionalism, and tender soul was this kind of welcome experiance for me personally. I truly love Anthony, also this provider. The item is really smooth and does not cause fissures, “ I really like that they come straightened and prelubricated and are simple to stay sterile before straight through usage and simple to eliminate subtly.
Love the item! Adore the Provider! Can not tell exactly how very deeply I`m thankful for and genuinely enjoy my private customer support rep: Anthony!
5 stars aren`t enough stars!

As soon as I returned in my urologist`s office later reviewing outcome and results of my latest operation there was a message on the answering system from Ms. Washington in Patient Care Medical.
She seen me the exact same day together with samples and all of the replies to my questions and concerns have been answered. I am quite glad my urologist known me to Ms. Washington and also this provider.
The catheters (along with also the one I`m picking ) are simple to use, high quality, and secure. The very best aspect of this encounter will be that Ms. Washington is a caring skilled representative. I anticipate a long relationship with this business knowing I`m in great hands with a fantastic business, and more importantly a fantastic representative.

The reason why PC Medical comes with my Catheter company is because I purchased these XLNT and ideal all-purpose Client Support without delay in the Advisor Chase Jennings!!
I reside in a Retirement Community using 2500 Retirees and can promote CURE Medical along with Chase Jennings into our Pharmacy as well as also our Medical Center and most of my buddies here needing your amazing Services!!
It`s a joy to use Patient Care Medical and particularly your Advisor Chase Jennings!!
Thank You God Bless!!

As the proprietor of 2 Foster Homes I`ve fought to receive my residents needs fulfilled with another provider we`d already been using.
Nick was EXTREMELY beneficial AND delivered a partial dispatch instantly to SERVE the customer!
GREAT support and I`ll be talking additional AFH`s for this corporation!

Cynthia Fitzpatrick supplied superior customer support by Patient Care Medical. We had four medical distribution firms competing to provide me with catheters however we travelled with Cynthia. She went over and beyond our expectations and due to that we pick Patient Care Medical to function as our provider. Cynthia is a great customer support adviser. We highly suggest Cynthia!

Had amazing support by Beth and Pasley. They were quite informative and really seeking to satisfy that the urological needs and best interest because of the husband`s catheter supplies. I obtained an email with the monitoring info along with their contact numbers if I wanted them for future reference. The supplies came the very next moment.