Got smok novo and the starter kit, and it was great

I Purchased 3 Sets Of PACHAMAMA Fuji Apple Strawberry Nectarine At A 3MG Got Free Fed-EX 2 Day Shipping. They`re Really Patient Emailing Me And Presenting The Specific Producer I Had And Charlie`s Chalk Can Outsource A Few There Juice To”BRS” And”AVAIL” I Discover The First To Have An Improved Taste They Got Picked Them And Produced Sure I Got Everything I Needed Time Give A Day Or 2 Difference But There Is Covid And Was A Holiday. I Offer Them 5 Stars Excellent Patient Staff!

Paid ten bucks for 2 day shipping. 5 days after order is not here and across the nation. They deny a refund to the additional I paid for transport. Do not recommend if you are low on juice need this life.
Only reason it is a two rather than only 1, is since consumer service responded to me fast to inform me that I was SOL.

Terrible customer support. Told them my suroin air ceased working and that I had the two year guarantee. But how easy the guarantee did not begin yet. They then wanted a lot of useless videos and images of my vape not functioning for me personally to put in thickness and shake fundamental sections of my vape to explain whats wrong with it only to allow them to mention I voided the warranty. Only a entire waste of time. If just allow me to email it and get a response if they can fix it or maybe not. Rant over

I reside in Massachusetts, therefore locating Vape Shops/Wholesalers/Distributors who`ll send to MA (if apparatus, juice or parts ) is stupidly hard, VaporDNA ships just Parts and Devices, I bought a Smoktech Fetch Guru 80w kit along with 5 Coils, It has been on Tuesday Morning, I needed to purchase juice out of another Business who will be termed, On the exact same Day In precisely the same Time. Its Friday and ive acquired my Juice, however, VaporDNA still hasnt shipped my order . I buy on the internet to get around the 4.5-6hour round visit to Connecticut or New Hampshire to your own Vape needs. If it has to do with VaporDNA, id rather drive (its own in Cali) and back into Boston, it`d be faster than their transport (not kidding, it actually will be)

I`d purchased a sub par ohm vape for about 40 bucks and`d changed my thoughts a couple of days after. I contacted customer service and they refunded my petition inside a couple of hours. Thank you very much for me personally on this notice and you`re going to have my business .

Had a device turn faulty roughly a week later usage, emailed for almost any suggestions to correct it got given a Complete refund and I needed to do was have a photo of this consecutive number on the box, then answers were super quick especially during those challenging times of COVID-19 where all is postponed, and they have got a lifelong client today, never frustrated with VaporDNA

I put an order two days ago did not create an account befor hands except to finish the arrangement I needed to present my email that I did. I display shotted my oder amount befor I made the webpage thank god since I did not and have received an email from them along with my tracking number today when I return to there website to Attempt to See it asks me to log into I attempt to Create an account and it says theres a account for this email when I never left one so I Don`t Have Any Method of monitoring what I bought or what is going on with it I have known multiple times and have gotten no response whatsoever

They`re a reliable reputable business. I don`t worry about getting my purchase. There is a good deal of complaints regarding slow delivery. Although transport is ridiculously slow, even in equity you`re cautioned about this if you have a look beneath the delivery connection. I can not say I purchase that the COVID outbreak and this that explanation, being that the other vape websites I purchase from are untouched. Nevertheless they had something that I wanted I could not find anyplace else at the U.S. I put my order and waited..and waited. It arrived as I knew that it would. My other criticism is, IMO that their rates are greater than other websites. They also appeared to have abandoned that the amateurs. Little if any inventory unless your searching for pods or even disposables.

VaporDNA waited days after I placed my order and also carrying my cash to turn around and offset it. If they could not send to my country then the arrangement should not have been in a position to undergo in the first location. I operate in a bordering country and may have easily changed the delivery address when it had been made evident that it could be a problem from the beginning. Employed them a few times previously with no problems and was only getting back to vaping, however after this encounter they`ve lost a client.

My name is Diamond Bowen & it`s been going about three times because I have put my order and it hasn`t shipped! That entire COVID-19 explanation is bs! I keep emailing them still no reply!!! I simply want my merchandise I paid ! And after reading those reports, it is looking like I will never buy it! Just absurd!!

Whoever owns an Ejuice business and veteran of this vape market. I am seriously disappointment from the delay, support and RMA procedure for Vapor DNA. I am in my 5th day and 3rd email to Client Support because receipt of my thing. They sent a recently released $60 apparatus missing components and using a busted tank. The tank is coated in dust. The delegated customer support rep”Omar” always asks for images rather than just supplying an RMA. I believe it is ridiculous I have to deal with an product which has lost components and is coated in glassin order to just return a product I registered a complaint on withing 24hrs of receipt. This age-old deceptive consumer clinic is set in place to trust complaints”out time”. This client won`t time out before I get a replacement in zero price and also my buy religion is reestablished. This is going to be the initial complaints of several.

Didn`t get what I purchased, what they shipped me wasn`t available. As soon as I contacted to have it sorted out they simply stopped responding to my mails. Took more than two days for transport, nearly per week. First and last time searching on this website

They market two free day delivery. They are not lying around that. When it ships really does arrive in two days. What the client does not learn till they contact service however is their 24-72 hour”processing” period doesn`t factor to this.Also the processing period does not count weekends. I ordered on a Thursday and it came the next Friday and only to get a bunch of coils in that. This looks like a deceitful practice to me personally. They utilize Covid as a justification but that I see previous testimonials (befoire covid) whining about similar problems.

I had been so eager to discover a website that was the device that I wanted in the colour I wanted I did not do my own due diligence and test out them before I purchased. The apparatus I need is new and selling everywhere. I am not waiting almost as long as a number of the other reviewers, however after studying theirs, I understand that tomorrow morning if the 72 hour window shuts, I will not have got anything. As a matter of fact, I must have gone via Element, however they did not have the colour I needed. I would have a device, since I`ve got a sick feeling they`re going to, sooner or later, tell me that they do not have it, together with a please allow 10 business days for a refund. They replicate pasted the exact same email to me personally that everybody else got and that I had been dumb enough to react just like it had been a individual, not a bot. I really don`t understand what is happening around there, however, the Covid excuse does not fly if Amazon is blowing off, the post office, fed ex, etc.. I purchased a E juice from a different seller after I purchased this apparatus, which juice has been sent this day. If you understand a vaper, let them avoid them at any cost. Should they send over the 72 hour mark, then I`ll eat my words, apologize, and even repost this inspection. Irrespective of what occurs, I`ll upgrade.

IMPORTANT MESSAGE TO INTERNATIONAL BUYERS
I purchased from VaporDNA 30 days past, I purchased 3 juices to Europe and picked the delivery method that could take between 2-3 weeks. It`s been 30 days since and their explanation is that because it`s international it might take up to 45 days. Could you imagine declaring 2-3 weeks about the delivery method, which makes the consumer pay 35$ for transport and stating it might take up to 45 days.
I`d heard great things about these but I am severely disappointed.

I understand they are only going to place the copy glue covid-19 letter under but there`s fantastic service and there`s lousy support. Highly recommend that nobody uses them. Formerly they had been fantastic. No problems in any way. Nowadays shipping times aren`t right and following item is sent they say they are now refunding my accounts for a product although it was said to be sent. Additionally, the suitable amount wasn`t reimbursed. If you cannot make the delivery deadlines TAKE THE EXPEDITED SHIPPING OPTION please take it off your website and quit allowing individuals to pay extra for something that they won`t receive. I needed to opt for a pack of smokes on account of the simple fact that these haven`t arrived. Thank you Vapordna to get Maki grams weekly. Everybody do NOT cover expedited delivery not well worth it if you use these men in any way.

Wonderful Shop Online I Got My Products Really Extremely Fast And Cheap They Have Been Sent Within two Days Along With Also The Products Were Unopened/Untouched At Excellent State I Will Be Purchasing Out Of Vapor DNA Again They`re Extremely Reputable Trust My Documents You`ll Receive Your Own Products No Problem I Had I Do Not Know Why Their Must Be Poor Reviews About This Company I Feel It Is The Competition Shops Making These Reviews to Be Totally Honest In My Comment If You`re Seeing You Own a Product That Says Tag Made Their Mail Carrier Picked Up The Items And They Were Not Affect Scanned From USPS Because Of Covid-19 Due To Their Staff Is Understaffed And Cannot Access To All the Packages Being Shipped Get USPS Should You`re Having Issues With Product Shipping Trust Me You will get Your Own Products You Allergic USPS Client Service Will Help You As Long As You Can Offer A Tracking Number So Do Not Stress Notably in This Moment

Very Bad service. States 24-72 hour processing period before shipping onsite. I ordered on Tuesday at 0800 and my item was not sent until Saturday. That is 96 hours to process. After the 72 hour markers hit I requested for the sequence to be cancelled. Though I`d had a ticket open with all the customer support email, my petition was dismissed as well as the things where sent anyways.
Slow, bad support, bad communication and dishonesty. I am not going to conduct business with those folks again. You will find loads of better stores on the internet and you ought to take your company there.